Return Policy
1. Return regulations
◼️ Return policy is only applicable to items purchased at websitewww.lynvn.com, not applicable for items purchased at stores
◼️ If you want to return your purchase, you may request to return the producton website within 14 days from the date of receiving order (include Sat, Sunand Public holiday).
◼️ Return request:
- LYN only accepts return on full-price products (not applicable todiscounted products) in case the customer is not satisfied withproduct.
- LYN accepts return on discounted and full-price products in case theproduct is defective, missing accessories, damaged during transportationor does not match the ordered product.
2. Return conditions
◼️ All products must be in original condition, unused with original tags,accompanying accessories (if any) and purchase invoice.
◼️ If the product does not meet conditions of Return Policy, the product willnot be accepted and will be returned at your cost.
3. Return process
You can request return via following methods:
◼️ Online channel
- Fill out all details inREFUND REQUEST(order number, email). Select the product you want to return, state thereason and attach 4 - 5 images of each size of product. Once completed,you will receive a confirmation via email
- Pack the product with an invoice in original packaging to the address asbelow. Customers should return the product via couriers that can track theshipping status. LYN will not be responsible for loss or delay of anyreturn package.
- After receiving your return package, LYN will review and verify yourreturn request along with the product. If the request meets the returnpolicy, our customer service will email you a confirmation.
◼️ Contact customer service to request return
- Send an email to contactus@lynvn.comwith subject: Return request - Order number
- Customer service will contact and send you instructions via email onceyour request has been approved
4. Refund method
◼️ For orders paid by ATM/ Debit/ Credit card: You will receive a refundequivalent to the value paid at website www.lynvn.cominto your account within 14 days from the date LYN receives the returnedproduct and accepts your return request. Delivery costs and any otherexpenses besides the product cost are not refundable in case the customer isnot satisfied with product or change mind.
◼️ For cash on delivery (COD) orders:
- You will receive a discount code equivalent to the value of the productyou paid at websitewww.lynvn.comwithin 7 days from the date LYN receives the returned product and acceptsyour return request. Delivery costs and any other expenses besides theproduct cost are not refundable in case the customer is not satisfied withproduct or change mind.
- Discount code has a validity period of 30 days, only applicable whenpurchasing online (not applicable in store). The excess amount will not bereturned if you purchase another product of lower value.
PRODUCT DETAILS
Túi đeo vai ENID
Introducing the Enid Shoulder Bag – a modern woman's trusted companion. Its iconic, timeless design makes it the go-to bag for any occasion. This new girl best friend boasts a rectangular shape, a magnetic flap closure, a chic front logo plaque, and a touch of fluffy fur. With its main compartment and long strap, it's as practical as it is stylish. Choose from two stunning colors: Light Brown or Pink.
Detail
Materials:
Dimension
- Width: 23 cm x Depth: 5 cm x High: 13 cm
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Giới thiệu Túi đeo vai Enid – người bạn đồng hành đáng tin cậy của người phụ nữ hiện đại. Thiết kế mang tính biểu tượng, vượt thời gian của nó khiến nó trở thành chiếc túi phù hợp cho bất kỳ thời điểm nào. Túi có hình chữ nhật, nắp đóng nam châm, tấm logo thương hiệu phía trước sang trọng và một chút lông mịn trang trí xung quanh. Túi được trang bị 1 ngăn chính và dây đeo dài, vừa thiết thực lại phong cách. Túi hiện có 2 màu tuyệt đẹp: Nâu nhạt hoặc Hồng.Chi tiết sản phẩm
- Hình chữ nhật
- Nắp đóng nam châm
- Logo LYN phía trước
- Lông mịn
- Ngăn chính
- Dây xích
- Vải Fabric
- Chiều rộng: 23 cm x Chiều sâu: 5 cm x Chiều cao: 13 cm
Chất liệu:
Kích thước
SIZE & FIT
Sizing Guide
1.Bag, Wallet
◼️ For size information, please click on the “Product Details” section of each product
◼️ LYN updates dimensions by depth, width and height. To choose the appropriate product size, customers should refer to the method of measuring the size of bags and wallets according to the image below
1.Shoes
◼️ For size information, please click on the “Product Details” section of each product
◼️ Determine your foot size: measure your foot length from the tip of longest toe to the tip behind your heel. If your measurement is between two shoe sizes, please round up.
◼️ Refer to the size conversion chart below and select the size closest to the length of your feet.
![LYN Shoes Size Guide](https://cdn.shopify.com/s/files/1/0278/5794/4713/files/shoes_size_guide_table.png?v=1585903120)