Exchange and return goods

Exchange and return policy

Note: LYN only accept returns for full price products (not applicable for discounted products)

• Products can be returned within 30 days from the date of purchase as indicated on the delivery note attached to the product.
• Note: Saturdays, Sundays and holidays and New Year's Eve are all counted in the time when the goods can be returned.
• Only products purchased online from the website www.lynvn.com are eligible for return if they meet the following criteria:
  • Product is defective or omission, or damaged in transit.
  • The product received does not match the product ordered
• All products must be in perfect condition, intact, unused and unwashed, with full price tags and receipts.
• Shipping fees and any costs other than product costs will not be refunded.
• If the product does not meet the conditions under this Product Return Policy, the product will not be accepted and will be returned to the customer at the customer's expense.
• We recommend that customers send the product back via a service that can track the shipping process. LYN will not be liable for loss or delay of any returned product.
• For orders paid by ATM / Debit / Credit card: You will receive a refund equal to the value you paid at lyvn.com to your account within 14 days from the date we receive your returned product. Friend.

How to exchange and return goods

• For orders paid by COD: You will receive a discount code equivalent to the full value you paid to use at www.lynvn.com within 7 days from the date we confirm the returned product. .

  You can use this discount code to purchase products of equal or lesser value than the product purchased at www.lynvn.com Any change will not be returned. This discount code is not valid in store.

• For orders paid by ATM / Debit / Credit card: You will receive a refund of the value you paid at www.lynvn.com to your account within 14 days from the date we received the product. your pay.

Return process

Payment via online channel

• Fill in the details on this LINK with 5 detailed pictures of the product's sides and you will receive a confirmation email upon completion.completed
• Send the invoice with the product you want to return to the address below

1. Once we receive your return package and conduct an inspection, you will receive a confirmation email.
2. We will check the product and notify the results via email as soon as possible, you can check the status of the returned product by contacting us CLICK HERE .

Product exchange

1. LYN apologizes for the inconvenience. Currently, the exchange procedure has not been completed on the online channel or in the store. Please return the product and make a new product selection on our website.